I.  JOB SUMMARY

The CPO is an officer of the agency and serves on both the Officer’s team and the Executive team. The CPO is responsible is responsible for driving initiatives, making decisions, and developing strategic goals that focus on the fulfillment of ADEC’s mission throughout the agency. The CPO is expected to model and lead with ADEC’s core values as an example to the rest of the agency and community of ADEC’s expectations. This position has oversight and leadership of ADEC non-residential and residential program services, including Supervised Group Living, Supportive Living, Day Services, Family Services, and Employment Services. The Chief Program Officer reports directly to the President/CEO of ADEC.

II. ESSENTIAL FUNCTIONS

1. Lead ADEC’s programs and services with a focus on ADEC’s mission and strategic plan. This includes program delivery and development that meets ADEC’s priorities of improving lives, fostering teamwork, leading the field, growing the impact, and sustaining the future.
2. Ensure person-centered care that partners with clients to achieve their identified goals and leads to the best outcomes is the focus of services. ADEC will be known for opening doors for our clients to grow and thrive as they live, work and engage as valued members of the community.
3. Develop innovative initiatives, continuous improvement, and performance accountability that exemplifies ADEC’s reputation as a leader in our industry and helps ADEC be a premier provider of excellent service and financial sustainability now and in the future.
4. Stay current on local, state, and federal changes that could impact programming. Make recommendations accordingly to ensure sustainability and vitality of ADEC.
5. Understand the needs of ADEC’s clients, families, and community so that ADEC can strategically develop goals that grow the impact and sustain our future.
6. Ensure that programs and services within all assigned departments are in compliance with audit and operational standards established by regulatory and review bodies. Ensure all required accreditations and credentials are maintained.
7. Maintain and increase capacity and occupancy capabilities in all assigned programs to meet current and future needs of those we serve and community and to help ensure ADEC’s financial sustainability.
8. Provide leadership to ADEC’s QIDP team to ensure that Person Centered Individual Support Plans (PCISP) are created to meet client needs and wishes and empower them to achieve their goals. Ensure that PCISPs are being followed, meet ADEC and regulatory requirements, and provide excellent quality services to clients.
9. Supervise assigned staff to ensure objectives are accomplished in an effective and timely manner while representing ADEC’s core values. Hire new staff, coordinate initial training, ensure training requirements are met, complete probation and annual evaluations, issue discipline and discharge, provide professional development, and provide input into promotional decisions.
10. Develop the budget for all assigned departments and programs in collaboration with the CFO. Measure results throughout the year, reporting progress to management team in monthly management team reports. Implement corrective actions as needed to meet budget. Results will be evaluated during the annual performance review.
11. Develop the performance measurements for all assigned departments and programs.
    1. Measure results throughout the year, reporting on progress to management team in monthly management team reports and annually to the Board of Directors.
    2. Implement corrective actions as needed to meet performance measurements.
    3. Results will be evaluated during annual performance review.

12. Provide ongoing review and evaluation of the department’s operations as they relate to agency goals and objectives and recommend deletion, modification, or expansion of programs and services as client and agency needs may dictate.
13. Foster teamwork that creates a culture of respect, transparency, fairness, and integrity as assigned programs work with each other and administrative departments with a shared focus on fulfilling ADEC’s mission.
14. Represent the agency in assigned county, regional or state collaborative community partnerships or organizations such as United Way and INARF.
15. Maintain, follow, and enforce cleaning and disease prevention policies as set forth by ADEC, under the guidance from the Center for Disease Control and local Health Department, to mitigate the risk of spreading contagious diseases. PPE will be worn as required and social distancing followed as required.
16. Assume other duties as assigned by President/CEO. This job description can be changed at any time

 III.  JOB REQUIREMENTS

• 1. A Bachelor’s degree in related field required, Master’s preferred.
  2. A minimum of ten years of professional experience in program delivery in our industry required, including at least 3 years in a Director role, which could include a department or function, or Executive role. Must have experience and knowledge with developing programming, overseeing program delivery, expanding programming (acquisition and/or helping build programming facilities preferred), strategic planning, budget management, state and federal trends, funding resources, and models of service which support individual preference and independence.,
  3. Model ADEC’s core values in daily work and interactions, including clients, ADEC team members, stakeholders, and the community with a high degree of integrity and professionalism.
  4. Must have strong leadership ability, including leading a team to meet ADEC’s core values of dedicated teamwork, excellent service, dignity and respect for all, and faithful stewardship. Needs to lead by example with commitment and enthusiasm to ADEC’s expectations.
  5. Proven strong decision making, organizational, administrative and time management skills. Strong written communication skills. Strong computer skills and knowledge of Microsoft systems. Strong regard for confidentiality when needed.
  6. Must have strong interpersonal and communication skills to collaborate with ADEC leadership, team members, clients and the community.
  7. Must be an innovative strategic leader to develop initiatives and solutions to ensure ADEC’s financial sustainability and mission fulfillment now and in the future. Must lead and plan with a strong mission focus.
  8. Successful completion of all required training both upon hire and annually required per ADEC, CARF and other regulatory agencies. This includes agency training and client specific training.
  9. All ADEC employees may need to wear PPE, such as cloth and/or surgical masks, to follow the Center for Disease Control and local Health Department guidelines to prevent the spread of contagious diseases.

IV. ENVIRONMENTAL CONDITIONS

1. Work is performed in a normal office environment with occasional lightweight lifting, bending, stooping, or sitting in a confined position for extended periods of time.
2. Requires considerable local travel to a variety of job sites and meeting location throughout Elkhart and Saint Joseph counties. State and out of state travel to attend training or represent ADEC at industry functions also required.
3. Work is performed primarily during regular business hours, but sometimes requires early morning, evening, or weekend hours to complete job, handle emergencies or attend a variety of community events.
4. All ADEC employees have the risk of exposure to contagious diseases. Disease control training and policies are created to help mitigate the risk. In addition, PPE will be provided per Center for Disease Control and local Health Department guidelines. Household cleaning products will be used to maintain clean facility.
5. This position is subject to high levels of stress, requires multi-tasking, navigating difficult situations and making hard decisions.